FREQUENTLY ASKED QUESTIONS
What should I do if I haven’t filed in several years?
We can file your taxes for 2023, 2022, 2021 and 2020. We encourage you to let us know if you haven’t yet filed for these years, because this can help you claim refunds from previous years that you may have missed out on.
How do I get started?
Call 2-1-1 of Broward or the Broward Tax Pro (VITA) Hotline at 954.964.8884 (Ext. 3). You may also contact the site hosts for guidance on how to get started.
What should I do if I can’t find a tax document?
If you have lost or never received a tax document, the first place to try is your employer. Often your employer can quickly re-issue your tax forms to you. If that doesn’t work, you can request your tax documents from the IRS at https://www.irs.gov/individuals/get-transcript
Is this service really free?
Yes! We partner with VITA, an IRS program that certifies tax experts at local community nonprofits like United Way, to complete your state and federal taxes for free.
Am I eligible?
We provide free tax filing assistance to families earning less than about $75,000 a year.
What if I need to change one of my answers or am unsure how to answer?
Don’t worry, you’ll get a chance to talk with one of our tax specialists about your situation, and you can let them know about any changes or answers you were unsure about before they prepare your taxes.
Funders, Partners & Supporters
- African American Research Library
- Center for Independent Living of Broward County
- City of Sunrise Senior Center
- City of Tamarac Community Center
- City of Tamarac Recreation Center
- Ethel M. Gordon Oakland Park Library
- Hispanic Unity of Florida - Casa SanJuan Education Center
- CAC- Miramar Branch Library
- CAC- E Pat Larkins Community Center
- Northwest Regional Library
- Urban League of Broward County
- West Regional Library