2018 VITA Sites and Service Schedules

January 16 – April 17, 2018

What is VITA? Learn more.

What’s Hot – from IRS.gov

Here you’ll find items of current interest — new programs,
recent guidance or timely reminders.

The Earned Income Tax Credit can grow your tax refund by as much as 40%.  Do you qualify? 

Dangerous W-2 Phishing Scam Evolving;
Targeting Schools, Restaurants, Hospitals, Tribal Groups and Others

Read the IRS latest notification.

Who supports and manages the VITA and EITC program?

Frequently Asked Questions (FAQ)


Refund Delay Notice 2017: New FEDERAL LAW will delay tax refunds until February 15, 2017 if you receive the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC).

Some Refunds Delayed

Due to changes in the law, starting in 2017, the IRS can’t issue refunds before Feb. 15, 2017, for returns that claim the Earned Income Credit (EIC) or the Additional Child Tax Credit (ACTC). This applies to the entire refund, not just the portion associated with these credits. As in past years, the IRS will begin accepting and processing tax returns once the filing season begins. All taxpayers should file as usual. Even though the IRS cannot issue refunds for some early filers until at least Feb. 15, the IRS reminds taxpayers that most refunds will still be issued within the normal timeframe: 21 days or less, after being accepted for processing by the IRS.

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Here you’ll find items of current interest — new programs, recent guidance or timely reminders.

Changes to the ITIN Program

As announced in August 2016, all ITINs not used on a federal income tax return at least once in the last three consecutive tax years will expire at the end of the year, based on the 2015 PATH Act. Additionally, all ITINs issued before 2013 will begin expiring this year, starting with those with middle digits of 78 and 79. All expired ITINs must be renewed before being used on a U.S. tax return. No action is needed by ITIN holders who don’t need to file a tax return in 2017.

Consumer Alerts on Tax Scams

‪Please note that the IRS does not initiate contact with taxpayers by email to request personal or financial information. This includes any type of electronic communication, such as text messages and social media channels.

Note that the IRS will never:

  • Call to demand immediate payment using a specific payment method such as a prepaid debit card, gift card or wire transfer. Generally, the IRS will first mail you a bill if you owe any taxes.
  • Threaten to immediately bring in local police or other law-enforcement groups to have you arrested for not paying.
  • Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.
  • Ask for credit or debit card numbers over the phone.

Examples of recent scams include:

  • Fake IRS tax bills related to the Affordable Care Act. Generally, the scam involves a fraudulent version of CP2000 notices. See more.
  • Telephone scammers targeting students and parents during the back-to-school season and demanding payments for non-existent taxes, such as the “federal student tax.” See more. Link works
  • “Robo-calls” where scammers leave urgent callback requests through the phone telling taxpayers to call back to settle their “tax bill.” In the latest trend, IRS impersonators demand payments on iTunes and other gift cards. See more. Link works

For more information on tax scams, please see Tax Scams/Consumer Alerts. For more information on phishing scams, please see Suspicious e-Mails and Identity Theft.



  1. Alexi, si, el programa existe en Orlando.

    United Way maneja el programa en su ciudad. Abajo puede encontrar informacion. Suerte!
    Looking to volunteer?
    If you would like to become a volunteer income tax preparer, please contact our Improving Financial Stability staff via email: income@hfuw.org or by phone: 407-835-9762

    TRANSLATION: Individual asked for information on how to become a VITA volunteer in the Orlando area. We confirmed that the VITA program is active and provided email and phone number of where to email/call.


  2. Buenas tardes. Me parece un excelente programa. Existe la posibilidad de formarse como voluntario en la ciudad de Orlando? Me pueden enviar un correo para hacerles llegar varias preguntas de manera personal?


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