What’s Hot in 2017 – from IRS.gov

Here you’ll find items of current interest — new programs,
recent guidance or timely reminders.

What is VITA? Learn more.

The Earned Income Tax Credit can grow your tax refund by as much as 40%.  Do you qualify? 

Dangerous W-2 Phishing Scam Evolving;
Targeting Schools, Restaurants, Hospitals, Tribal Groups and Others

Read the IRS latest notification.

Your Taxes prepared for FREE starting Jan. 19th.

Find out closest location to you.

Who supports and manages the VITA and EITC program?

Frequently Asked Questions (FAQ)

We want to hear from you. Share your experiences with the VITA program. Please leave your comments below.

Your Refund May Be Delayed This Year: New FEDERAL LAW will delay tax refunds until February 15, 2017 if you receive the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC).

Some Refunds Delayed in 2017

Due to changes in the law, starting in 2017, the IRS can’t issue refunds before Feb. 15, 2017, for returns that claim the Earned Income Credit (EIC) or the Additional Child Tax Credit (ACTC). This applies to the entire refund, not just the portion associated with these credits. As in past years, the IRS will begin accepting and processing tax returns once the filing season begins. All taxpayers should file as usual. Even though the IRS cannot issue refunds for some early filers until at least Feb. 15, the IRS reminds taxpayers that most refunds will still be issued within the normal timeframe: 21 days or less, after being accepted for processing by the IRS.

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Here you’ll find items of current interest — new programs, recent guidance or timely reminders.

Changes to the ITIN Program

As announced in August 2016, all ITINs not used on a federal income tax return at least once in the last three consecutive tax years will expire at the end of the year, based on the 2015 PATH Act. Additionally, all ITINs issued before 2013 will begin expiring this year, starting with those with middle digits of 78 and 79. All expired ITINs must be renewed before being used on a U.S. tax return. No action is needed by ITIN holders who don’t need to file a tax return in 2017.

Consumer Alerts on Tax Scams

‪Please note that the IRS does not initiate contact with taxpayers by email to request personal or financial information. This includes any type of electronic communication, such as text messages and social media channels.

Note that the IRS will never:

  • Call to demand immediate payment using a specific payment method such as a prepaid debit card, gift card or wire transfer. Generally, the IRS will first mail you a bill if you owe any taxes.
  • Threaten to immediately bring in local police or other law-enforcement groups to have you arrested for not paying.
  • Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.
  • Ask for credit or debit card numbers over the phone.

Examples of recent scams include:

  • Fake IRS tax bills related to the Affordable Care Act. Generally, the scam involves a fraudulent version of CP2000 notices. See more.
  • Telephone scammers targeting students and parents during the back-to-school season and demanding payments for non-existent taxes, such as the “federal student tax.” See more. Link works
  • “Robo-calls” where scammers leave urgent callback requests through the phone telling taxpayers to call back to settle their “tax bill.” In the latest trend, IRS impersonators demand payments on iTunes and other gift cards. See more. Link works

For more information on tax scams, please see Tax Scams/Consumer Alerts. For more information on phishing scams, please see Suspicious e-Mails and Identity Theft.


    1. Tracy – we are delighted that you were pleased with the services. Please share the news with your network. We are able to help more individuals such as yourself. Last year we assisted 5,400 clients and helped them receive $5.6M in tax refunds – this just in Broward County.


    1. Ernesto, si es extraordinario. Hemos hecho este trabajo por mas de 13 años. Y solo es posible gracias a la ayuda de nuestros 150+ voluntarios y las organizaciones que nos apoyan- https://vitataxesfree.org/vita-funders-partners/ . Ademas, tenemos mas de dos docenas de organizaciones que colaboran con nosotros. Es un projecto muy bonito – y lo mas importante es que proveemos un servicio critico a las personas que trabajan duro para impulsar sus famiilias.

      Ernesto commented that he believes it is extraordinary that a “place” like this exists.
      I responded as follows:
      Yes, it is extraordinary. We have been doing this work for more than 13 years. But it would NOT be possible without the more than 150+ volunteers, funders (see list here) and our more than two dozen partners. It is a wonderful service but most importantly, it provides support to individuals who are working hard to empower their families.


  1. I forgot two papers at home and the vita volunteers did not do my taxes. I took four buses to the tamarac community center and got sent home. I had the numbers I needed written down,but did not have what was called a “ORIGINAL”. This is terrible and the worst tax place.


    1. Ms. Cohen –
      Thank you for sharing your concerns. As per IRS regulations, social security cards are required to be presented at the sites in order to protect your identity, the identity of your dependents and all taxpayers served by the VITA program. We were very happy to have been able to serve you recently and to know that you were pleased with the service you received. Thank you for bringing all your documents in hand.

      Note to all potential filers – some of our tax sites DO require appointments – but many do not. Go to our location tax page to confirm which do and which do not require appointments. https://vitataxesfree.org/20-2/


    2. I went to the same place and the volunteer told me I own taxes!…never ever had to pay back taxes..I took my paper work and left and had them done by someone else..and my refund is over 3,000!..never again..


    1. Mr. Hord they are the dates the site are open- to the right of the calendar dates are the actual DAYS OF THE WEEK and the times that the services are provided at that particular site. Note, we also list dates when they are NOT open. Feel free to dial 2-1-1 and they can provide you with more specific information – just tell them you want more information on the Tax Location hours of operation. OR you can call Hispanic Unity’s office on Monday at 954-964-8884 and press ZERO (0) for our program navigator. She can further assist you.
      Best of luck and thank you for using the VITA services. Let us know how it all turns out. Best, Josie Bacallao


    1. Maribel, please contact your local United Way – they will be able to direct you to the nearest Volunteers in Tax Assistance (VITA) site near you.
      Best of luck!


  2. Good morning,

    Each time I click on the link “select for nearest location” it gives me an error message. I am curious to know if it’s still possible to have my taxes done for free at a location near Plantation, FL? Your help is greatly appreciated, As I need my taxes done to submit my FAFSA for school.


    1. Ms. Ruthie – YES we have two remaining sites open – Tamarac and Hollywood. Both are open for only a few more weeks. Please find information below on operating hours and how to go about booking an appointment. Best of luck!

      City of Tamarac Community Center
      By appointment only (954) 597-3642 (Con cita solamente. Llame al (954) 597-3642)
      8601 West Commercial Blvd
      Tamarac, FL 33321
      Tuesdays 10am-1pm (Martes 10am-1pm)
      May 3 – August 9 (Desde el 3 de mayo hasta el 9 de agosto)

      Hispanic Unity of Florida
      By appointment only (954) 342-0426 or (954) 342-0428
      (Con cita solamente. Llame al (954)342-0426 ó (954)342-0428)
      5811 Johnsons Street.
      Hollywood, FL 33021
      Mondays 5pm-8pm (Lunes 5pm-8pm)
      May 16 – August 15 (Desde el 16 de mayo hasta el 15 de agosto)


  3. Buenas tardes. Me parece un excelente programa. Existe la posibilidad de formarse como voluntario en la ciudad de Orlando? Me pueden enviar un correo para hacerles llegar varias preguntas de manera personal?


    1. Alexi, si, el programa existe en Orlando.

      United Way maneja el programa en su ciudad. Abajo puede encontrar informacion. Suerte!
      Looking to volunteer?
      If you would like to become a volunteer income tax preparer, please contact our Improving Financial Stability staff via email: income@hfuw.org or by phone: 407-835-9762

      TRANSLATION: Individual asked for information on how to become a VITA volunteer in the Orlando area. We confirmed that the VITA program is active and provided email and phone number of where to email/call.


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